Frequently Asked Questions
Everything you need to know about our premium green beans and ethical sourcing.
How do you ensure the freshness of your green coffee beans?
We source our beans directly from the current harvest cycle and store them in climate-controlled environments. All beans are shipped in GrainPro or Hermetic bags to preserve moisture levels and prevent oxidation.
Do you offer wholesale pricing for commercial roasters?
Yes, we provide tiered pricing for bulk orders starting at 50lbs. Please contact our sales team through the 'Wholesale' portal to set up a commercial account and receive our latest spot list.
What is your return policy for unroasted coffee?
We accept returns on unopened, original packaging within 30 days of purchase. Due to food safety regulations, we cannot accept returns on coffee that has already been roasted or if the original seal is broken.
Where do you ship and how much does it cost?
We ship nationwide across the US and Canada. Shipping costs are calculated at checkout based on weight and destination, with free standard shipping available on all orders over $75.
Are your coffee beans ethically sourced?
Absolutely. The Green Coffee Collective is committed to Fair Trade practices. We work directly with farmers and cooperatives to ensure they are paid above the C-market price, supporting sustainable livelihoods and community development.
How should I store my green coffee beans at home?
Green coffee is best stored in a cool, dark, and dry place. Keep the beans in a breathable container or their original packaging away from direct sunlight and strong odors to maintain their quality for up to 12 months.